We lease your home, screen every applicant, collect
the rent, take the 2am call and pay you on the same day every month. You get the income and
the paperwork. We get everything else.
Send us the address. We come back with a
rent range, a realistic time to lease and the short list of things worth fixing first.
Onboarding walk
We photograph and document the property,
take over the leases, deposits and keys, and write to any sitting residents.
Market and place
Listing live within 48 hours of rent ready.
Showings seven days a week. Every applicant screened on the same written criteria.
You get paid
Rent lands on the 10th, every month, with a
statement you can hand to your accountant and a portal that is current, not monthly.
The owner portal
You should never have to ask what is going on
Most owners leave their manager for one reason: they stopped being told
anything. Everything we know about your property is in the portal the moment we know it.
Live balance, not a statement that arrives three weeks late
Every work order with photos, the vendor invoice and what it cost
Lease documents, inspection reports and renewal dates in one place
Leasing traffic while the home is on the market, updated weekly
A guarantee that cannot be measured is a slogan. These four can be.
Leased in 30 days
If a rent ready home is not leased within 30 days of going live, the next month of management is on us.
Tenant placement, 12 months
If a resident we placed breaks their lease in the first year, we find and screen the replacement at no leasing fee.
Answered the same day
Every owner and resident message gets a human reply the same business day. Emergencies are answered around the clock.
No surprise fees
No setup fee, no statement fee, no renewal fee and no markup on maintenance invoices. What is on the pricing page is the whole list.
Service standards
What we commit to, in writing
Every one of these is a clock we hold ourselves to. If we miss one, ask us why
and we will tell you.
Owner and resident messagesAnswered the same business day
Emergency maintenanceAnswered live, 24 hours a day
Maintenance quote and scheduleWithin 2 business days of the request
Application decision1 to 2 business days after the last adult applies
Turn scope and quoteWithin 48 hours of move out
Listing live once rent readyWithin 48 hours
Owner disbursementThe 10th of every month
Owner statement in the portalThe same day funds go out
Deposit return and itemisationWithin 30 days of move out
Interior inspectionTwice a year, photographed
Common questions
The things owners ask first
Full Service is 8% of rent collected, with a leasing fee of 50% of one month's rent when we place a new resident. There is no setup fee, no statement fee, no renewal fee and no markup on maintenance. The full list is on the pricing page.
On the 10th of every month, by direct deposit. If the 10th falls on a weekend or a holiday, funds go out on the previous business day. Your statement is in the owner portal at the same time.
We do, in a separate trust account, exactly as North Carolina law requires. It is never mixed with operating funds and it never appears in our revenue.
Notices go out on a fixed schedule from day one of delinquency. We keep you informed at every step and, if it comes to it, we file and manage the eviction with our attorney. You approve the filing before it happens.
Yes. Add them to your property profile and we will use them for anything inside their trade, provided they carry current liability insurance and can meet a 24 hour response on emergencies.
