What we collect
When you request a rent analysis, apply for a home or use one of our portals, we collect the information you give us: your name, contact details, property address, and for applicants the identity and financial information needed to run a tenant screening report.
When you apply to be placed through our careers programme we collect your name, email address, phone number if you give it, your city and state, your experience, the software you know, your availability and pay expectation, an optional LinkedIn address, and the resume file you upload. We also record the campaign tags in the link you arrived through, so we know which advert or referral sent you.
We also collect basic technical information when you visit this website, such as the pages you view and the browser you use.
How we use it
- To answer your enquiry and provide the services you asked for
- To screen rental applications, through a third party consumer reporting agency
- To meet our legal, tax and trust accounting obligations
- To match careers applicants to job referrals, and to introduce them to employers
- To improve the website and our service
Your resume
An uploaded resume is stored on our own server, outside any public folder. It is not published anywhere and it is not indexed. It is read by our placement team and used to match you against openings in our referral repository.
We do not send your resume to an employer unless you ask us to. We do not sell it, and we do not contact your current employer.
Ask us to delete it and we will, along with the rest of your careers application. Email info@rentfreemanagement.com with your applicant ID, which is shown at the top of your portal.
Who we share it with
We share personal information only with the parties needed to deliver the service: screening providers, payment processors, maintenance vendors attending your property, our attorney where a legal process requires it, and the property owner where you are a resident. We do not sell personal information.
How long we keep it
Rental applicant records are retained for the period required by fair housing record keeping rules. Lease and accounting records are retained for as long as required by North Carolina law and our tax obligations.
Careers applications, including the resume, are kept while we are working on your placement and for twelve months after the file is closed, so we can come back to you when something suitable appears. Ask us to delete it sooner and we will.
Your choices
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to hello@rentfreemanagement.com.
Cookies
This site runs no advertising trackers and no third party analytics. It sets three of its own cookies and nothing else:
- A session cookie once you log in to your portal, so the site knows it is you. It lasts 30 days, or until you log out.
- A separate session cookie for our own staff logging in to the back office.
- A campaign cookie holding only the tracking tags in the link you arrived through, so we can tell which advert or referral sent you. It lasts 30 days and holds nothing else.
Contact
Rent Free Management, 215 Foundry Street, Suite 400, Charlotte, NC 28203. hello@rentfreemanagement.com